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The SE Pendant may break or chip if dropped or knocked against a hard surface. Glue the broken parts together using a strong adhesive and continue wearing. The pendant is still functional although its efficacy might be slightly reduced.

2. How soon can I expect to see an improvement with the SE Pendant?

Most people feel an instant boost of energy after wearing the SE Pendant. Others experience a more gradual improvement in their energy levels over a period of time. Users can feel an increase in stamina and endurance. The SE Pendant also helps relieve pain, aches and various discomforts e.g. joint pain, headache, stomach ache, etc. The extent of improvement varies among individuals and depends on the severity of the problems. To find out about other benefits of the SE Pendant, please refer to the insert booklet that is given free with each purchase. We recommend that you wear the SE Pendant for at least 8 hours a day for a minimum of 4 consecutive days for best results.

3. Unlike my friends who felt great after using the SE Pendant, I felt a little dizzy when I first started wearing it. Is this normal?

Yes. While most people feel great, some individuals may experience some initial discomfort like head heaviness, light dizziness, chest tightness, etc. If this happens, remove the pendant and try wearing it for only a few minutes a day, then gradually extend wear time over a couple of days/weeks. Alternatively, try placing the pendant in your pocket below your waist. After a few weeks, you can try wearing the pendant around your neck.

4. Initially I felt great but the beneficial effects have somehow worn off after wearing the SE Pendant for a few months. Why is this so? What do I do?

This may happen to individuals that lead unhealthy lifestyles (e.g. those who often stay up late at night, drink alcohol excessively, smoke and have bad eating habits). As a result, the body lacks nutrients and becomes acidic. If you feel that the pendant has somewhat lost its efficacy after wearing it for a long time, stop wearing the pendant for a week and then resume. This should enable you to enjoy its benefits again.

5. Should I stop using the SE Pendant once my health has improved?

You are advised to continue wearing the pendant. You will experience progressive and more significant improvement with continuous usage of the SE Pendant. It ensures continuous protection against electromagnetic frequencies so it can help you to maintain good health and prevent health problems.

6. Does wearing two SE Pendants give me better and faster results?

Wearing one pendant at any one time is sufficient to provide the required results. Usually, it’s not necessary to wear more than one pendant unless you have multiple symptoms and want to place pendants on multiple locations simultaneously.

7. Will long term usage cause dependency?

No, the SE Pendant can be used continually without decreasing its effectiveness or causing dependency. However, once you have stopped using it, and continue to be exposed to various health damaging factors e.g. stress, pollution, radiation from electromagnetic waves (mobile phone, radio, computer, television, microwave oven, wireless network, etc.), sedentary lifestyle, poor water quality, poor diet and much more, you will feel the ill effects of these factors gradually returning.

8. How do I energize my drinking water using the SE Pendant?

Easy! Just place the SE Pendant underneath a glass or container filled with clean, boiled/filtered water. Wait for at least 20 minutes for every 500ml of water. However, a better way to energize your drinking water is to use a Hexagon Water Filter System. The SE Pendant is great for when you travel or are away from home. Energized water can also be used for washing, bathing, watering the plants and for your pet’s drinking water.

9. Should I place the SE Pendant into my drinking water to energize it?

No, that is not necessary. The SE Pendant has the ability to energize water without coming into contact with the water itself. Just place it under your glass.

10. What is the difference between the SE Pendant and Hexagon Water Filter System? Don't they both break down water molecule clusters?

Both work well to reduce water molecule cluster size. The SE Pendant is portable and can be conveniently used to energize water when you are away from home and to keep the water molecules in your body small which improves circulation. On the other hand, the Hexagon Water Filter System breaks down the clusters, energizes the water AND purifies it by removing impurities. It's best to use both together to ensure continuous and proper hydration for the body cells wherever you go.

11. Can the SE Pendant be used to improve sleep? Can I wear it to sleep?

Yes. It calms the mind thereby helping to promote more restful, quality sleep. However, as the SE Pendant tends to increase alertness and energy levels, certain individuals may have a hard time falling asleep while wearing it. If this happens to you, try removing it 4-5 hours before bedtime.

12. Do I need to clean the SE Pendant? If yes, how do I clean it?

Yes. It is generally advised that you clean it every week for hygiene purposes as dirt can be transferred from your skin to the pendant. You may clean it more often depending on the usage (e.g. light massaging/rubbing pendant on various parts of the body, etc.). Simply wash the SE Pendant with mild soap/detergent and rinse thoroughly with water.

13. Can I share my SE Pendant with my family members?

Absolutely! It can be shared among family members and its effectiveness will not be reduced. The SE Pendant will not transfer negative energies from one wearer to another (unlike what is commonly believed about crystals). However, it is troublesome to keep passing a pendant around and everyone should have round-the-clock protection from electromagnetic frequencies. We recommend that each person have a personal pendant.

14. Can a pregnant woman wear the SE Pendant?
If you have been wearing the SE Pendant regularly before your pregnancy, you can continue wearing it as usual during your pregnancy. Although there is no report showing that wearing it during pregnancy will cause bad side effects to the baby, it is advisable to wait and use it after the baby is born as there can be a lot of unstable moments during pregnancy. However, if you suffer from stiff hands or swollen feet during pregnancy, you can place the SE Pendant on the affected body area to relieve the stiffness or soreness.

15. Do I need to remove the SE Pendant when I bathe? Can I wear it during water sports e.g. swimming?

It’s not necessary to remove the SE Pendant, but if the string is frequently in contact with water, over time, it can wear out. You can remove it and resume wearing after bathing or water sports so the string lasts longer.